The federal government’s unveiling of artificial intelligence ethical guidelines for Australian business is a PR exercise that won’t change the actions of companies, according to former Digital Transformation Office boss and Accelerate HQ partner Paul Shetler.
The federal government would do better making “big bets” on technology and moonshot industries, rather than just dishing out startup grants as a route to kick-starting innovation in Australia, according to Malcolm Turnbull’s former digital czar Paul Shetler.
In an era when consumers benchmark any experience against the best service they’ve ever received, government services delivered by digital channels can feel like they leave a lot to be desired. But, unlike other parts of their lives, when it comes to governments services users can’t shop around for a different provider. https://which-50.com/governments-inward-focus-can-compromise-the-user-experience/